Orders & Returns
Need help with your order? Common questions and answers can be found here.
Can I change the shipping address on my order?
Yes, it is possible to change the shipping address on your order. However, if the new address is in a different zip code, the order needs to be canceled and reordered due to varying tax rates. Please contact us with your updated address, and we will
What if my order has not been delivered yet?
If your order hasn’t been delivered yet, check the tracking information provided in your shipping confirmation. If tracking shows delivery but you haven't received it, or if there is no update, contact us for assistance. We will monitor the shipment
What should I do if I receive a damaged product?
If you receive a damaged product, please contact us with details of the issue. In most cases, we will ask you to provide pictures of the damage. Depending on the nature of the defect, we may issue a replacement or provide instructions for handling th